Digital Maturity Assessment

A 4–6 week, advisor-led Digital Maturity Assessment for mid-market and lower-enterprise organizations. You get a quantified baseline and benchmark of digital maturity, plus a focused roadmap your executive team can act on.

Most organizations face conflicting narratives about digital readiness; this assessment gives you a defensible baseline to guide strategic decisions and upcoming planning cycles.

What you get

The assessment combines a structured model, survey and interviews, and targeted analysis to give you a clear, defensible picture of where you are today and what to do next.

The model covers strategy, customer, product, data, technology, ways of working, and governance to provide a complete view of digital readiness. Surveys, scoring, benchmarks, and scorecards follow the same approach described in our Digital Maturity Benchmarks, Surveys & Scorecards overview.

  • A digital maturity model across strategy, customer, product, data, technology, ways of working, and governance.
  • Organization-wide survey, plus (optionally) stakeholder interviews to capture context and nuance.
  • A quantified maturity scorecard and benchmark by dimension, business unit, or region.
  • 3–5 key gap themes with root causes and implications for strategy and spend.
  • A 12–18 month prioritized initiative roadmap and an executive / board-ready narrative deck.

Examples of what the assessment can uncover

  • Whether AI and automation initiatives are constrained by data, governance, or process maturity.
  • Where cloud adoption or modernization efforts are slowed by legacy systems or unclear ownership.
  • How customer or product teams differ in digital capabilities compared to technology or operations.

Typical timing is 4–6 weeks from kickoff to final readout, depending on scope and stakeholder availability.

Who this is for

  • CIO, CDO, CTO, or Head of Digital / Transformation
  • Mid-market and lower-enterprise organizations with material digital / AI investment
  • Multiple initiatives, portfolios, or programs competing for attention
  • Upcoming strategy, budgeting, or board cycles where maturity needs to be clear

How the assessment works

Structured enough for consistency, light enough for busy executives.

The process is designed to fit into demanding executive schedules while still providing a rigorous, evidence-based view of digital maturity within 4–6 weeks.

1. Frame & scope

Align on objectives, scope, and key stakeholders. Confirm which units, regions, or functions are in scope and what decisions the assessment needs to support.

2. Run the assessment

Deploy the survey through the DUNNIXER platform, collect responses, and (if needed) run interviews and desk research to add context to the data. Survey deployment and scoring are automated through the platform, ensuring consistent data and faster analysis across teams and regions.

3. Synthesize & align

Build the scorecard and benchmark, identify key gaps, and co-create a focused roadmap. Close with an executive / board-ready readout to align on priorities.

Talk about whether this is the right fit

CIOs and digital leaders use this assessment to align executives, reset expectations, and guide multi-million-dollar digital and AI investments.

If you’re a CIO, CDO, or Head of Digital and need a credible digital maturity baseline and roadmap, we can start with a short feasibility conversation.

Frequently asked questions

Practical details about how the Digital Maturity Assessment runs in practice.