Digital Maturity Assessment (consulting-led)
Baseline + benchmark + prioritized roadmap in 4–6 weeks—delivered as a scorecard + benchmark view + roadmap excerpt (executive readout).
Sample output includes: scorecard + benchmark view + roadmap excerpt.
What you get
A decision-ready package with tangible artifacts: scorecard, benchmark view, and a prioritized roadmap (with an executive readout deck).
The model covers strategy, customer, product, data, technology, ways of working, and governance to provide a complete view of digital readiness. Surveys, scoring, benchmarks, and scorecards follow the same approach described in our Digital Maturity Benchmarks, Surveys & Scorecards overview.
- A digital maturity model across strategy, customer, product, data, technology, ways of working, and governance.
- Organization-wide survey, plus (optionally) stakeholder interviews to capture context and nuance.
- A quantified maturity scorecard and benchmark by dimension, business unit, or region.
- 3–5 key gap themes with root causes and implications for strategy and spend.
- A 12–18 month prioritized initiative roadmap and an executive / board-ready narrative deck.
Examples of what the assessment can uncover
- Whether AI and automation initiatives are constrained by data, governance, or process maturity.
- Where cloud adoption or modernization efforts are slowed by legacy systems or unclear ownership.
- How customer or product teams differ in digital capabilities compared to technology or operations.
Typical timing is 4–6 weeks from kickoff to final readout, depending on scope and stakeholder availability.
Sample output (illustrative)
Sample artifacts include: scorecard + benchmark view + roadmap excerpt. In a feasibility call, we can walk through a redacted sample from a past engagement.
Scorecard slide (anonymized example layout).
Roadmap excerpt (anonymized example layout).
- Strategy & governance: 3.4
- Customer & experience: 3.0
- Product & delivery: 2.8
- Data & AI enablement: 2.9
- Technology & architecture: 3.2
- Ways of working: 3.1
Want a deeper walkthrough of benchmarks, surveys, scoring, and artifacts? See Digital Maturity Benchmarks, Surveys & Scorecards.
Case blurbs (anonymized, illustrative)
Short snapshots of typical outcomes, plus the kinds of decisions clients make after the assessment.
A leading SaaS platform provider (500–1,000 employees) struggled with inconsistent digital adoption across teams.
We established a clear baseline of current capabilities and delivered a 6-month roadmap prioritizing automation and data integration. Within 3 months, they reduced manual processes by 40% and improved cross-team collaboration, positioning them for scalable growth.
“The assessment gave us the clarity we needed to align our digital strategy with business goals.”
A mid-sized financial services firm (~$200M revenue) faced regulatory compliance gaps and outdated legacy systems.
We benchmarked their operations against industry standards and outlined a phased modernization roadmap. In 4 months, they achieved 25% faster compliance reporting and identified $500K in cost savings from system upgrades.
“This was the foundation we needed to transform our digital infrastructure without disrupting operations.”
Decision examples clients use the assessment to make
- Align on a single baseline when portfolios and narratives conflict across business units.
- Identify root-cause constraints (data, operating model, governance) before scaling modernization.
- Make trade-offs explicit for AI and digital investment priorities in executive planning cycles.
Illustrative examples shown; replace with real anonymized cases as they become available.
By industry
See how the assessment applies to different operating contexts while keeping the deliverable consistent.
More: industries hub.
How the assessment works
Structured enough for consistency, light enough for busy executives.
The process is designed to fit into demanding executive schedules while still providing a rigorous, evidence-based view of digital maturity within 4–6 weeks.
1. Frame & scope
Align on objectives, scope, and key stakeholders. Confirm which units, regions, or functions are in scope and what decisions the assessment needs to support.
2. Run the assessment
Deploy the survey through the DUNNIXER platform, collect responses, and (if needed) run interviews and desk research to add context to the data. Survey deployment and scoring are automated through the platform, ensuring consistent data and faster analysis across teams and regions.
3. Synthesize & align
Build the scorecard and benchmark, identify key gaps, and co-create a focused roadmap. Close with an executive / board-ready readout to align on priorities.
Talk about whether this is the right fit
CIOs and digital leaders use this assessment to align executives, reset expectations, and guide multi-million-dollar digital and AI investments.
If you’re a CIO, CDO, or Head of Digital and need a credible digital maturity baseline and roadmap, we can start with a short feasibility conversation.
Frequently asked questions
Practical details about how the Digital Maturity Assessment runs in practice.